You can log your medication by selecting the medication task on the homepage. Tap the green checkmark and tap record medication. Please note: you can only record your medication on the day it is scheduled. You cannot record any medication taken on previous days. If you need to add a medication, you can add it by using the navigation bar → Profile → tap on Medication. Next, tap on Add New Medication and enter all necessary information and save. All * are required fields. If you have followed these steps and the app is still showing that you have not taken your medications, you can contact customer support in the Nuna App by going to your Profile Page → click on Settings (top right) → click ‘Email Support’ or email app-support@nuna.com.

Your daily steps are recorded in the Nuna App automatically through your phone. In order for your steps to be tracked, Nuna needs access to information stored in your Apple Health or Google Fit account. To grant this permission, follow these steps:

1. Open your phone settings
2. Go to Apps
3. Tap on Nuna
4. Tap on Permissions
5. Tap on Physical Activity and set it to Allow
6. Return back to the Nuna app screen

After this is complete, tap Next and Complete Activity Set Up to continue. For further information on this process, please access the Self-Enrollment Video here. If you are disabled or cannot walk, you can opt out of the Steps Activity during the enrollment process or by contacting customer support in the Nuna App by going to your Profile Page → click on Settings (top right) → click ‘Email Support’ or email app-support@nuna.com.

You can contact customer support in the Nuna App by going to your Profile Page → click on Settings (top right) → click ‘Email Support’ or email app-support@nuna.com.

You can add an email address on the account settings page directly or you can contact customer support in the Nuna App by going to your Profile Page → click on Settings (top right) → click ‘Email Support’ or email app-support@nuna.com.

We’re so happy you are here! The Nuna app includes educational content on how to use the app as part of the new account creation process. If you have further questions, email app-support@nuna.com and we’ll help.

Yes, Nuna takes your privacy seriously. We follow strict rules to protect your information. You can learn more about it by visiting our privacy policy webpage.

If you wish to stop using the app, you can simply uninstall it from your device. You can reinstall and resume using the app at any time. If you’d like to delete  your account, you can do so by going to Settings and selecting “Delete Account”. Please note that deleting  your account will result in the loss of access to all features, including any progress within the app. Once deleted, your account cannot be recovered.

To delete your data, you can do so directly within the app. Simply navigate to the Settings section and select “Delete Account.” Please be aware that this action will permanently remove your data and cannot be undone. Additionally, you will lose access to any information stored within the app once your account is deleted.