Nuna Health—Notice of Nondiscrimination and Availability of Language Services

Notice of Nondiscrimination

Nuna Health, which includes Nuna Medical, LLC and its affiliated professional corporations (collectively “Nuna Health”) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes.

Nuna Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Nuna Health:

  • Provides free of charge, appropriate services to communicate effectively with us, such as:  
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language interpretation services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Nuna Health at ____ or app-support@nuna.com.

 

Filing a Grievance with Nuna Health 

If you believe that Nuna Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance at:

Michael Stephenson
Director, Trust and Privacy
370 Townsend Street, San Francisco, CA 94107
415-942-5200
privacy@nuna.com
Nuna Ethics Hotline

Filing a Complaint with the U.S. Department of Health and Human Services

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). 

Electronically:

OCR Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

By Mail:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201 

By Phone: 

1-800-868-1019 (TDD: 1-800-537-7697)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Language Assistance Services

Nuna Health will take reasonable steps to provide free-of-charge language assistance services to individuals who speak languages commonly spoken in our service area. To request interpreter or translation services, call the number listed below in your language. 

Note: The TTY number listed below (1-855-442-5885) routes through a telecommunications relay service. If you use a TTY device, you may also reach us directly through your preferred relay service. 


Spanish / Español

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-442-5885 (TTY: 1-855-442-5885).

Chinese (Traditional) / 繁體中文

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-855-442-5885(TTY:1-855-442-5885).

Vietnamese / Tiếng Việt

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-855-442-5885 (TTY: 1-855-442-5885).

Korean / 한국어

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-855-442-5885 (TTY: 1-855-442-5885)번으로 전화해 주십시오.

Tagalog / Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-855-442-5885 (TTY: 1-855-442-5885).

Russian / Русский

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-855-442-5885 (телетайп: 1-855-442-5885).

Arabic / العربية

ملاحظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على 1-855-442-5885 (TTY: 1-855-442-5885).

French Creole / Kreyòl Ayisyen

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-855-442-5885 (TTY: 1-855-442-5885).

French / Français

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-855-442-5885 (ATS : 1-855-442-5885).

Polish / Polski

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-855-442-5885 (TTY: 1-855-442-5885).

Portuguese / Português

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-855-442-5885 (TTY: 1-855-442-5885).

Italian / Italiano

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-855-442-5885 (TTY: 1-855-442-5885).

Japanese / 日本語

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-855-442-5885(TTY: 1-855-442-5885)まで、お電話にてご連絡ください。

Farsi / فارسی

توجه: اگر به زبان فارسی گفتگو می‌کنید، تسهیلات زبانی به صورت رایگان برای شما موجود است. با 1-855-442-5885 (TTY: 1-855-442-5885) تماس بگیرید.

Hindi / हिंदी

ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-442-5885 (TTY: 1-855-442-5885) पर कॉल करें।

Gujarati / ગુજરાતી

સૂચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-855-442-5885 (TTY: 1-855-442-5885).

Hmong / Hmoob

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-855-442-5885 (TTY: 1-855-442-5885).

Urdu / اردو

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں۔ کال کریں 1-855-442-5885 (TTY: 1-855-442-5885).

Cambodian (Khmer) / ភាសាខ្មែរ

ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-855-442-5885 (TTY: 1-855-442-5885)។

Punjabi / ਪੰਜਾਬੀ

ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-855-442-5885 (TTY: 1-855-442-5885) ਤੇ ਕਾਲ ਕਰੋ।

Yiddish / ייִדיש

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט 1-855-442-5885 (TTY: 1-855-442-5885).

Amharic / አማርኛ

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል። ወደ ሚከተለው ቁጥር ይደውሉ 1-855-442-5885 (TTY: 1-855-442-5885).

Thai / ภาษาไทย

เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-855-442-5885 (TTY: 1-855-442-5885).

Lao / ພາສາລາວ

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-855-442-5885 (TTY: 1-855-442-5885).

Albanian / Shqip

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-855-442-5885 (TTY: 1-855-442-5885).

Serbo-Croatian / Srpsko-Hrvatski

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-855-442-5885 (TTY: 1-855-442-5885).

Ukrainian / Українська

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-855-442-5885 (телетайп: 1-855-442-5885).

Nepali / नेपाली

सूचना: यदि तपाइँ नेपाली बोल्नुहुन्छ भने, तपाईंका निम्ति निःशुल्क भाषिक सहायता सेवाहरू उपलब्ध छन्। 1-855-442-5885 (TTY: 1-855-442-5885) मा कल गर्नुहोस्।

Dutch / Nederlands

AANDACHT: Als u Nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-855-442-5885 (TTY: 1-855-442-5885).

Swahili / Kiswahili

KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata huduma za lugha, bila malipo. Piga simu 1-855-442-5885 (TTY: 1-855-442-5885).

Indonesian / Bahasa Indonesia

PERHATIAN: Jika Anda berbicara dalam Bahasa Indonesia, layanan bantuan bahasa akan tersedia secara gratis. Hubungi 1-855-442-5885 (TTY: 1-855-442-5885).

Turkish / Türkçe

DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 1-855-442-5885 (TTY: 1-855-442-5885) irtibat numaralarını arayın.

Kurdish / کوردی

ئاگاداری: ئەگەر بە زمانی کوردی قەسە دەکەیت، خزمەتگوزاریەکانی یارمەتی زمان، بەخۆڕایی، بۆ تۆ بەردەستە. پەیوەندی بکە بە 1-855-442-5885 (TTY: 1-855-442-5885).

Norwegian / Norsk

MERK: Hvis du snakker norsk, er gratis språkassistansetjenester tilgjengelige for deg. Ring 1-855-442-5885 (TTY: 1-855-442-5885).

Greek / Ελληνικά

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-855-442-5885 (TTY: 1-855-442-5885).