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Questions - Nuna Beta FAQ

Questions

Frequently asked questions about the Nuna beta

On iPhone

  1. Download TestFlight from the App Store (Nuna uses TestFlight to launch apps before they're publicly available)
  2. Open the TestFlight app, and accept the terms if prompted.
  3. Sign in with your Apple ID (your email and Apple ID password) if prompted.
  4. If you don’t see the Nuna Compass app appear in TestFlight, look for an email from TestFlight with your invitation.
  5. Once the Nuna Compass logo appears in the TestFlight app, tap the button next to Nuna Compass that says Install.
  6. Tap Open to get started on the Nuna Compass app.

After successfully installation, the Nuna Compass app will appear on one of your home screens, like any other app.

On Android

  1. Open the Google Play Store and make sure you're signed in with the email you put in the Compass enrollment form.
  2. Tap this link on your phone: https://play.google.com/store/apps/details?id=com.nuna.compass
  3. Tap Become a tester, then Download it on Google Play.
  4. Tap Install. If Nuna Compass doesn't show up right away, give it a few minutes and try again.

This is the answer to the question.

You can send feedback directly through the in-app feedback tool or by replying directly to any update email from our beta team.

No, participating in the Nuna beta program is completely free of charge.

The beta testing phase will run for several months. You will receive email notifications as we roll out updates and head toward general availability.

Yes, share the beta signup link with them, and they will be queued for the next invitation cohort.

You can leave the beta at any time by uninstalling the application and opting out in the TestFlight app (iOS) or Google Play Store (Android).

Reach out directly to beta support by email, or submit a bug report through the app help menu.